| LIVE HELP IS THE BEST Chatted with Siddique on your Live Help session and it was the most pleasant customer support experience I've had - perhaps ever! Not only were all my questions answered promptly and courteously but he brought up the proper screen for me so I could purchase my test voucher using PayPal, registered me on the site, signed me up for the referral program - I was beginning to wonder if he was going to take the test for me too!
Your live help is the example of what live help and customer service SHOULD be. All others don't come close to the expertise, the prompt response, the technical aptitude, patience and general ability to REALLY help.
I can't say enough - I am definitely a DELIGHTED customer.
Thank you.
Cindylu
|